SB Component Comprehensive Support Packages are designed to provide proactive component support for the key pieces of your network to help mitigate the risk of company downtime. This entails system monitoring 24 / 7, for key network elements that drive your employee and business productivity. Solution Builders also has extensive experience in setting customized monitoring thresholds that alert us of any potential threats before they affect you company. And best of all, these packages are designed to fit your budget with predictable monthly fees!

SB Server Solutions

• Server Gold: 24/7 proactive monitoring, onsite & remote maintenance, unlimited phone support, monthly preventative maintenance reports, event log monitoring, critical patch updates, backup recovery, Active Directory updates, virus software updates.
• Server Remote: 24/7 proactive monitoring, remote maintenance, unlimited phone support, monthly preventative maintenance reports, event log monitoring, critical patch updates, Active Directory updates, virus software updates.

SB Workstation Solutions

• Workstation Gold: 24/7 proactive monitoring, onsite emergency support, remote maintenance, monthly CPU usage maintenance reports, critical patch updates, virus removal, printing and scanner issues, software installation & updates.
• Workstation Remote: 24/7 proactive monitoring, remote maintenance, on-demand CPU usage reports, critical patch updates, virus removal, printing and scanner issues, software updates.

Our strength is UNDERSTANDING your business. Our passion is TECHNOLOGY.